Collecting Personal Information
Alpena collects customer personal information that we require to process, package, distribute, and/or complete your purchase through the Website, and to provide any and all reasonably related services. Personal information which Alpena collects includes your name, address, telephone number, email address and credit card information. In addition, Alpena™'s web server will automatically gather information about your visit to our Website (which may not be personal information), including your browser type, what pages have been viewed, the time of visit, etc. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
Alpena may contact you by phone or email regarding an order placed by you, or to provide you with information or services that you have requested from Alpena. Your email address and/or telephone number may be used internally for reasonable business purposes, including confirming orders, answering questions, providing our newsletter as requested, and other customer related services.
Alpena may transfer personal information to third parties for processing, including for the purposes of credit card verification and processing, as well as to facilitate order distribution. When you purchase a product from the Website, we will share only such personal information that is necessary for the third party to provide that service. Third parties are prohibited from using your personally identifiable information for any other purpose than which the third party is contracted to process such personal information.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com
Social Media Widgets and Third Party Websites
Our Website includes social media features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site], and links to third party websites. These features and third party websites may collect personal information such as your IP address and which page you are visiting on our site. We are not responsible for the privacy practices or the content of these other websites. You will need to check the policy statement of these others websites to understand their policies. When you access a linked site you may be disclosing private information. It is your responsibility to keep such information private and confidential. Alpena is not responsible for any private information, including but not limited to personal information, disclosed by you to such other third party websites.
Our Security Practices
Transactions conducted through the Website are administered and processed via PayPal's secure third party connections. This includes the transfer and receipt of your personal information. In addition, when a secure transmission needs to be made when sensitive information is being transmitted, Alpena uses SSL Encryption to ensure your credit card information is secure.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Personal information collected by Alpena may be transferred across provincial, state and/or international borders and stored in jurisdictions outside of your home jurisdiction. These receiving jurisdictions may be subject to different standards of privacy protection than apply in your home jurisdiction.
Any questions or privacy related complaints can be addressed by e-mail to firstname.lastname@example.org, or by mail to:
Marklyn Group Inc
190 Bovaird Dr. West
Canada L7A 1A2
[NTD: Should such inquiry be made, Alpena must make available the following information:
the name or title, and the address, of the person who is accountable for the organization's policies and practices and to whom complaints or inquiries can be forwarded;
the means of gaining access to personal information held by the organization;
a description of the type of personal information held by the organization, including a general account of its use; a copy of any brochures or other information that explain the organization's policies, standards, or codes; and what personal information is made available to related organizations (e.g., subsidiaries). If Alpena is using a third-party service provider outside of Canada is used, and has received an inquiry from a Subscriber from Alberta, the Subscriber must be notified:
the way in which the individual may obtain access to written information about Alpena's policies and practices with respect to service providers outside Canada, and the name or position name or title of a person who is able to answer on behalf of Alpena the individual's questions about the collection, use, disclosure or storage of personal information by service providers outside Canada for or on behalf of Alpena.]